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Who can use 86shifts? |
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Any business looking to save time and money including, restaurants, hotels, event services, medical facilities, universities, and many more. We are perfect for large companies and franchises. |
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How easy is it to use? |
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It’s easier than you could possibly imagine as we provide you with all the tools, information and support for a seamless and trouble-free transition. We offer the 15-day trial to help with the transition, but it was created to be very user-friendly and you will be an expert in no time. |
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What does Customer Support include? |
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You can call us during the week between 9am to 5pm EST or email us anytime. If it is an emergency you can call management after hours and weekends. We also offer Live Person chat and feedback information tab that will have answers to most of your questions. |
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How does the manager and employee interaction work? |
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The manager and employee have separate interfaces with different functions. At any time the manager can give the employee manager interface access within their account. |
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What if some of my employees dont have internet or computer access? |
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Don't worry if some of your employees don't have computer access. All schedules can be easily printed out or exported to an excel spreadsheet. In addition, users have the ability to access their schedule through their phones browser. Also, employees without access to these features can still view their schedules at the workplace. In order to use our site, there is no requirement to collect email address's or phone numbers. Many of the features that we offer are optional and are provided to make things easier for your business. |
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How easy is it to swith my current scheduling over to 86shifts? |
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Switching over to 86shifts is one of the easiest transitions you'll ever have to make. We will add your full employee list and set up the site to match your current schedule. You just send us the details and we will do all the work. Then you can get started scheduling right when you login to your account. |
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Can I print in different formats such as daily, weekly, or monthly? |
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Yes you can easily choose the format you want to print and export the schedule to excel in. |
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Can I copy previous schedules from weeks and specific days and use that for future scheduling? |
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Yes we make it simple to easily copy daily or weekly schedules to upcoming weeks. |
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How long will it take me to learn how to use 86shifts? |
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We pride ourselves on being the most user-friendly, web based scheduling system available. We have live demos where we can go over in real time with you and show you all the great features. If you can use browse the web you can use 86shifts! |
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How do I add all my employees to my new account? |
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You can easily enter your employees information in under the "Add New Employee" tab. Only takes a few short seconds per employee. You don't need to know their email, phone or adddress. Your employees can add their own personal information when they first sign in or you can always add this information at a later time. The only information that you need to add is the employees first and last name. |
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How do my employees know their login information? |
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Your employees will receive an automated welcome email letting them know where and how to sign into their account. |
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How do the contracts work? |
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We offer a 15 day free trial, a month to month plan, as well as discounted yearly plans. Please contact us for corporate rates on larger companies and companies with multiple locations. |
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Can I change my plan? |
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Yes, you can change your plan at any time, just contact us and we will work with you to find the best plan for your needs. We make it very easy for you to change or upgrade your plan. |
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How does the 15 day trial work? |
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We offer every company that signs up a 15 day free trial with no charges, no strings attached and full customer support to familiarize your company with interface of 86shifts. After the 15 days you will be charged your first monthly installment. |
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How do I cancel my contract? |
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You can cancel any month to month contract at any time. We just need a 30 day notice, and we will cancel your account no strings attached, but we will be really sorry to see you go. |
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Do I need to install or download anything? |
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No, we are a hosted web based application so you will only need an internet connection, simple as that. Our site can be accessed on any pc, mac, smartphone or tablet PC. |
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